Frequently Asked Questions
We currently ship to customers across the United States, Australia, New Zealand, Canada, the United Kingdom, and selected international destinations. Shipping availability and delivery times are shown at checkout based on your location.
Orders are carefully prepared before being dispatched. Delivery times vary depending on your location and shipping method selected at checkout. Once your order has been dispatched, you will receive tracking information so you can follow its journey.
Yes. We want you to feel completely confident in your purchase. Eligible items may be returned within 30 days of delivery, provided they are unused, unworn, and in their original condition. Please see our Return Policy for full details.
Each product includes its own sizing information to help you find the best fit. We recommend checking the measurements provided on the individual product page before ordering. If you are between sizes or need assistance, our customer care team is happy to help.
We accept major credit and debit cards, as well as available express payment options such as Apple Pay and Google Pay. Available payment methods may vary depending on your location.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information. You can use this to follow your order from dispatch through to delivery.
Please contact us as soon as possible with your order number and photographs of the item and packaging. We will review the issue and work with you to resolve it as quickly as possible.
At Ormaria, we believe luxury is found in what endures. Every piece is selected for its design, quality, purpose, and timeless appeal rather than passing trends. We carefully consider the materials, construction, and overall character of the pieces we offer.
Ormaria is inspired by the timeless elegance of Italy and the philosophy of quiet luxury. Our collections are chosen around simplicity, craftsmanship, and enduring design, creating pieces that feel considered rather than excessive.
If you have a question about an order, product, sizing, shipping, or anything else, our customer care team is here to help. You can reach us through our Contact page or support@ormaria.com, and we will get back to you as soon as possible.